I've been doing business with E&M for several years and have nothing but great things to say about the owner and the company. They have always been fair and honest in their dealings with me as a supplier for them. I highly recommend doing business with E & M as a customer or supplier.
We had a freon leak and called for service. The girl on phone said it would be $89 for a service call. She then quoted a price to add freon per pound. The technician arrived and said there was a leak and filled it up (approx $40 worth). He then suggested we check for the leak. When asked for the price he said it wouldn't be much but wasnt sure on the amount. He spent less than 15 minutes looking for the leak (which he did not find). He then went to his truck (I assume to call the company). He came back with the quote, $215! We were not informed that the service call money would not apply to any of the bill until it was time to pay. We went ahead and paid (obviously a mistake). Total time spent at job 30 minutes, half of which was writing the bill and calling his company. We contacted the owner over a month ago who was supposed to get back to us...still waiting. Predatory billing
Wesome place very accommodating
Called them when my heat had went out and they came and fixed me up. Also loved the fact the service technician was able to show me exactly what it was going to cost before he did the repair. Would highly recommend E&M.
I am new customer with E&M (after a friend recommending them) and after my experience I will definitely be a return customer. I called because my heat went out, they were out the same day I called. The service tech was very polite and knowledgeable, he took the time to explain the problem and wanted my approval before proceeding with any repairs. Would definitely recommend E&M!
E M Heating Plumbing Air Conditioning is a US Plumber based in Sebree, Kentucky. E M Heating Plumbing Air Conditioning is located at 51 E. Madison St., Sebree, KY 42455, USA.
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